Hi All,

Some of you have contacted us regarding an email sent out from GSuite to its users, and we wanted to offer some clarification to those who have received this message. 

The email, copied below for reference, refers to the deprecation of an outdated feature they had for GSuite users to submit feedback to them about your domain. Since they now have other means for you to submit that feedback (i.e. support chat) they are removing the Domain Contact page feature.That will happen on Aug. 31, 2020.

Usually, this page would be used by companies who have a large number of staff members. It provides information regarding who to contact if something goes wrong with their G Suite user account. If you do not use this page, or if you do not have any contact information on this page already, you can probably just disregard the email. It shouldn’t affect your account, documents or websites and no further action is required.

If you aren’t sure if you are using this page, a good test is if you visit www.google.com/a/<domain-name>/DomainContact (we assume while signed into your g suite) and receive a “Forgot your username or password page,” you do not currently have any links pointing here and no actions are required. Should this page work, however, you will need the users to locate and remove this link.

Let me know if you have any questions or if we can assist in any way. If you did not receive this initial message from GSuite, no action is required. 

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Email from GSuite:

On August 31, 2020, the public G Suite Domain Contact page for your organization will be removed with no replacement.

Dear G Suite Administrator,

You are receiving this email because users within your organization may have active links within their documents, websites, scripts, or applications that go to Google’s G Suite Domain Contact page. On August 31, 2020, the Domain Contact page will be removed, since it contains the Admin contact details of Google’s customers. If your users don’t remove internal links to this page in their resources, the links will break as of August 31, 2020, resulting in a “404 Error” code.

What do I need to do?

Instruct your users to remove the following Domain Contact page link within your organization’s internal documents, websites, scripts, or applications: www.google.com/a/<domain-name>/DomainContact.

You will need to provide your users with the <domain-name> for your organization and send them the following step-by-step instructions:

  • To remove the Domain Contact link, follow the steps below:
    • Step 1: Open your internal documents, websites, scripts, or applications.
    • Step 2: Search for any links that reference www.google.com/a/<domain-name> with your domain name filled in for <domain-name>.
    • Step 3: Look for links that contain DomainContact.
    • Step 4: Remove each link.
    • Step 5: Replace the link with a tested, live link to a document or website.
    • Step 6: Save your document, website, script, or application.

What if I don’t do anything?

Google is not providing a redirection link for the G Suite Domain Contact page. This may cause a 404 “Page Not Found” error when your internal users attempt to use documents, websites, scripts or applications that rely on the link.

Your domain-names(s) listed below are affected:

  • Domain: lotuswellnesscenter.com

How can I get help?

If you have additional questions or need assistance, please contact G Suite support. When you call or submit your support case, reference issue number 151080983.

Thanks for choosing G Suite.

—The G Suite Team